Privacy policy

This site is run by Trawart Studio, based in Croatia. We are the controller of the personal data described here under the EU General Data Protection Regulation (GDPR). For anything about your data, write to info@trawart.com.

What you type into the contact form: your name, your email address, your current website if you give it, which service you picked, and your message. Separately, Google Analytics records how the site is used (see Cookies below).

The chat window on this site is a demo with fixed answers. Nothing you type there is stored or sent anywhere.

Like every web server, our hosting provider keeps short-lived technical logs (IP address, time, page requested) to keep the site running and secure.

To read your request, reply to it and prepare a proposal. The legal basis is taking steps at your request before a contract, and our legitimate interest in answering people who write to us. We do not use your details for marketing, and we do not sell or rent them.

Your message is delivered to our inbox by Resend, an email delivery service based in the United States. It also passes through our hosting provider and our email provider. These companies process the data only to provide their service to us. Because Resend is outside the European Economic Area, the transfer relies on the safeguards it offers for international transfers, such as standard contractual clauses.

If your request does not lead to a project, we delete it within 12 months. If we work together, we keep the correspondence for as long as the project runs and for the period the law requires for business records.

We use Google Analytics 4 to count visits and see which pages people read. When you open the site it sets the cookies _ga and _ga_M2C8653E40, which last up to two years and tell one visitor from another without naming you. Google receives the pages you view, your approximate location, and your browser and device type. The service is provided by Google Ireland Limited, and data can be processed in the United States under the EU-US Data Privacy Framework.

There are no advertising cookies. You can block or delete cookies in your browser settings, or install Google's Analytics opt-out add-on. The site also saves a note in your browser that you closed the cookie notice, so it does not appear again.

You can ask us for a copy of your data, to correct it, to delete it, or to stop using it. Write to the address above and we will answer within one month. If you think we have handled your data wrongly, you can complain to the Croatian Personal Data Protection Agency (AZOP, azop.hr) or to the data protection authority in your own country.