Privacy information

This page explains what happens to your personal data when you use this website or send us a project brief. Last updated: 13 November 2026.

Who is responsible

TRAWART is the trade name of the small independent studio, based in Croatia, that runs this website. For anything about your personal data, write to info@trawart.com.

Browsing this website

Without your consent the website sets no cookies and loads no analytics, advertising pixels or embedded third-party content. It uses your browser’s local storage only to remember your cookie choice.

Cookies and analytics

When you first visit, a banner asks whether we may count visits with Google Analytics 4. If you press Accept, Google Analytics sets the cookies _ga and _ga_ followed by an ID, which last up to two years, and sends Google the pages you read and technical details such as your browser and approximate location. We switch off Google signals and ad personalisation. We keep analytics data for 14 months.

The legal basis is your consent (Article 6(1)(a) GDPR). Google acts as our processor and may process data outside the European Economic Area under the safeguards the GDPR requires. If you press Decline, no analytics cookies are set and nothing is sent to Google.

We store your choice in your browser’s local storage under the name trawart-consent. You can change it at any time with “Cookie settings” in the footer; declining removes the analytics cookies.

Sending a project brief

The form on the homepage asks for your name, your work email and a description of what you’d like to change. You can also tell us what you offer, give your current website address and say which pace fits you better. We use these details to reply to you and, if you ask, to prepare your free review and a quote.

We process them because you asked us to take steps before a possible contract (Article 6(1)(b) GDPR) and because we have a legitimate interest in answering business enquiries (Article 6(1)(f) GDPR).

When you send the form, our server passes your answers to Resend, the email delivery service we use, which delivers them to our inbox at info@trawart.com. Resend processes the brief on our behalf. The website itself keeps no copy. We don’t put your brief into public AI tools without your permission. To limit abuse, the server keeps a short-lived, hashed record of the sending IP address; it cannot be read back as an address.

Where your data is transferred outside the European Economic Area, for example to the email provider, we rely on the safeguards the GDPR requires.

How long we keep it

If no project follows, we keep your brief and our emails with you for up to 12 months and then delete them. If we work together, we keep them for the length of the project and for as long as the law requires us to keep business records.

Contacting us by email

You can also write to info@trawart.com directly. The “Copy address” button copies the address to your clipboard on your device and sends nothing.

Hosting and server logs

Our hosting provider may process technical request data, including IP addresses, access times and browser information, to deliver the website and keep it secure. We don’t use it to identify visitors.

Your rights

You can ask us for a copy of your data, to correct or delete it, to restrict how we use it, to receive it in a portable format and to object to our use of it. Write to info@trawart.com and we will answer within one month. If you are not satisfied, you can complain to the supervisory authority: in Croatia, the Personal Data Protection Agency (AZOP, azop.hr).